Shipping policy

Shipping Policy

Last updated: [8-10-2026]

This Shipping Policy explains how Patriot's Compass Mercantile processes orders, calculates shipping costs, and manages delivery for customers in Florida and across the United States.


Order Processing

  • Orders are processed within 1–3 business days, excluding weekends and federal holidays.

  • Orders placed after 2 PM EST begin processing the next business day.

  • If we experience high order volume or supplier delays, we will notify you by email with updated processing times.


Domestic Shipping (USA)

We ship to all 50 U.S. states and U.S. territories.

Available shipping options:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Overnight Shipping: 1 business day (orders must be placed before 12 PM EST)

Shipping timeframes begin after order processing is complete.


Shipping Rates & Delivery Estimates

  • Shipping charges are calculated at checkout based on weight, dimensions, and destination.

  • Free Standard Shipping is available on orders over $75 within the continental U.S.

  • Delivery estimates provided at checkout are not guaranteed and may vary due to carrier delays or weather conditions.


Shipment Confirmation & Tracking

  • Once your order ships, you will receive an email with your tracking number and carrier details.

  • Tracking updates may take up to 24 hours to appear.


International Shipping

We currently offer limited international shipping.

  • Customers are responsible for all customs fees, import taxes, and international shipping costs.

  • Delivery times may vary significantly depending on the destination and customs processing.

  • International shipments may experience delays outside our control.


Customs, Duties & Taxes

  • Orders shipped within the U.S. do not incur customs fees.

  • Customers are responsible for any state or local taxes applied to their order.


Damaged or Lost Packages

If your order arrives damaged:

  • Contact us within 5 days of delivery at support@patriotscompassmercantile.com.

  • Include photos of the damage and your order number.

For lost packages:

  • Email support@patriotscompassmercantile.com.

  • We will work with the carrier to locate your shipment or provide a replacement when appropriate.


Changes to This Policy

We may update this Shipping Policy to reflect operational or legal changes. Updated versions will be posted with a new effective date.


Contact Us

For questions about shipping, please contact:

Patriot's Compass Mercantile Email: support@patriotscompassmercantile.com