Terms of service

Terms of Service

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These Terms of Service (“Terms”) govern your access to and use of the website and online store operated by Patriot's Compass Mercantile, located in Florida, USA. By accessing or using our website, you agree to be bound by these Terms.

1. Eligibility

To use our website or make purchases, you must be at least 18 years old and legally capable of entering into a binding contract. By placing an order, you represent that you meet these requirements.

2. Account Registration

You may create an account to streamline purchases and access order history. By registering, you agree to:

Provide accurate, current, and complete information
Maintain the confidentiality of your password
Restrict access to your account
Notify us immediately of any unauthorized use

You are responsible for all activity that occurs under your account.

3. Orders & Payment

All orders are subject to acceptance and product availability. By placing an order, you agree that:

You authorize us to charge your selected payment method
All prices are listed in U.S. dollars and may exclude taxes unless stated
We may refuse or cancel orders due to errors in pricing, product information, or suspected fraudulent activity

If an order is canceled after payment, you will receive a full refund.

4. Shipping & Delivery

Shipping options, rates, and estimated delivery times are displayed at checkout. We ship to all U.S. states.

Order processing typically takes 1–3 business days. Delivery estimates begin once processing is complete. Delays caused by carriers or external factors are outside our control.

5. Returns & Refunds

Our Return & Refund Policy is available separately and governs all return requests. In summary:

Returns must be requested within 30 days of delivery
Items must be in original condition and packaging
Refunds are issued to the original payment method after inspection

Please review the full policy for detailed requirements.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, product descriptions, and software—is owned by or licensed to Patriot's Compass Mercantile. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

7. User Conduct

You agree not to:

Use the website for unlawful or fraudulent purposes
Interfere with website security or functionality
Upload or submit content that is harmful, offensive, or infringing

We reserve the right to suspend or terminate access for violations of these Terms.

8. Disclaimers & Limitation of Liability

Our website and products are provided “as is” and “as available” without warranties of any kind. To the fullest extent permitted by law, we disclaim all express or implied warranties.

We are not liable for:

Indirect, incidental, or consequential damages
Delays or failures caused by events beyond our control
Losses arising from misuse of our website or products

Some states do not allow certain limitations, so these may not apply to you.

9. Indemnification

You agree to indemnify and hold Patriot's Compass Mercantile, its officers, employees, and agents harmless from any claims, losses, liabilities, or expenses arising from your use of the website or violation of these Terms.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict‑of‑law principles.

Any disputes arising from or relating to these Terms shall be resolved exclusively in the state or federal courts located in Florida.

11. Changes to These Terms

We may update these Terms at any time. Updated versions will be posted on this page with a new “Last updated” date. Continued use of the website constitutes acceptance of the revised Terms.